77dbc Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by 77dbc in connection with the operation of the online casino and sports betting platform accessible at https://77dbc.io and all associated subdomains and mobile interfaces (collectively, "the Platform"). It applies to all registered players, prospective players who browse the Platform without registering, and all individuals who contact 77dbc support.

By registering an account on the 77dbc platform or by continuing to use the Platform after this Privacy Policy has been published or updated, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should cease using the Platform and contact 77dbc support to arrange account closure.

This Privacy Policy is intended to be read alongside the Terms & Conditions of the 77dbc platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating specifically to data privacy, this Privacy Policy shall take precedence.

For the purposes of applicable data protection legislation, 77dbc acts as the data controller in respect of all personal data collected from players and users of the Platform. As data controller, 77dbc determines the purposes for which, and the means by which, your personal data is processed.

All data protection queries, access requests, correction requests, and deletion requests should be directed to the 77dbc support team using the contact details set out in Section 13 of this Policy. 77dbc is committed to responding to all data-related requests within the timeframes specified in this document.

77dbc collects personal data from you through several channels, including account registration, platform usage, payment transactions, support interactions, and technical device data. The categories of personal data we collect are described in the table below:

77dbc does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) and requests that players do not volunteer such information via support channels. In the event that sensitive data is inadvertently provided, 77dbc will delete it as soon as reasonably practicable.

77dbc uses the personal data it collects for the following specific purposes. We will not use your data for any purpose not described in this Policy without first obtaining your explicit consent or as required by applicable law.

• Account Creation & Management: To register your account, verify your identity, manage your player profile, and ensure the integrity of your account details throughout your use of the Platform.
• Age & Identity Verification: To comply with our obligation to verify that all players are aged 21 or above and that all registered player identities are genuine, as part of our KYC process.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions conducted on your account.
• Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, multi-accounting, and any other conduct that breaches the 77dbc Terms & Conditions or applicable law.
• Regulatory Compliance: To satisfy any legal, regulatory, or law enforcement obligations that require 77dbc to retain, disclose, or report certain categories of data relating to player accounts and transactions.
• Customer Support: To respond to your queries, investigate complaints, and provide account-related assistance via live chat and email channels.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, to enforce self-exclusion and deposit limit settings, and to communicate responsible gaming resources where appropriate.
• Personalised Promotions (with consent): Where you have opted in to marketing communications, to send you personalised bonus offers, promotions, and seasonal campaign notifications relevant to your gaming activity and preferences on the 77dbc platform.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, content, and features of the 77dbc platform for the benefit of all players.

Every use of your personal data by 77dbc is grounded in one or more of the following lawful bases for processing:

• Contract Performance: Processing that is necessary to fulfil our contractual obligations to you as a registered 77dbc player — including account management, payment processing, and game delivery — is conducted on the basis of contractual necessity.
• Legal Obligation: Certain processing activities — particularly KYC identity verification, transaction record-keeping, and disclosures to law enforcement or regulatory bodies — are required by law and are conducted on that basis regardless of your consent.
• Legitimate Interests: Where 77dbc has a legitimate business interest in processing your data — such as fraud detection, platform security monitoring, and aggregated analytics for service improvement — and that interest is not overridden by your fundamental privacy rights, processing is conducted on this basis.
• Consent: Processing for marketing and promotional communications is conducted solely on the basis of your freely given, informed, and explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

77dbc does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your personal data only in the following circumstances and only to the extent strictly necessary:

• Payment Service Providers: Your payment details are shared with the relevant payment processing partners (such as bKash, Nagad, Rocket, Upay, and banking partners including Dutch-Bangla Bank, BRAC Bank, and City Bank) solely for the purpose of executing your deposit and withdrawal transactions.
• Identity Verification Partners: Where 77dbc uses a third-party KYC verification service to validate your identity documents, the relevant identity data is shared with that partner under strict contractual confidentiality obligations.
• Game Technology Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive certain session data necessary for the delivery of their games on the 77dbc platform. This data is used solely for game delivery and technical support purposes.
• Legal & Regulatory Authorities: 77dbc may disclose personal data to law enforcement agencies, courts, regulators, or other governmental bodies where required by law, court order, or regulatory directive, without prior notice to the account holder.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 77dbc's business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via the registered email address on your account.

77dbc retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 77dbc's internal data disposal procedures. Anonymised data (from which your identity cannot be re-established) may be retained indefinitely for statistical and analytical purposes.

The 77dbc platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to analyse how players use the service, and — where you have provided consent — to deliver personalised content and promotions. The types of cookies used on the 77dbc platform are described below:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security identifiers, and load-balancing cookies that ensure you remain logged in to your account during a session.
• Performance & Analytics Cookies: These cookies collect aggregated, anonymised information about how players navigate the Platform, which games are most popular, and how long sessions last. This data helps 77dbc improve the performance and content of the service.
• Functionality Cookies: These cookies remember your preferences — such as language settings, display preferences, and previously used payment methods — to provide a more personalised platform experience.
• Marketing Cookies (consent-based): Where you have explicitly opted in to personalised promotions, these cookies enable 77dbc to serve you relevant bonus offers and promotional content based on your gaming activity. You may withdraw consent for marketing cookies at any time via your account preferences.

You may manage or disable non-essential cookies via the privacy settings in your browser. Please note that disabling certain cookies may impair the functionality of the 77dbc platform, including your ability to log in and access your account.

As a player using the 77dbc platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 77dbc support at [email protected] with the subject line "Data Privacy Request — [Your Username]".

• Right of Access: You have the right to request a copy of all personal data that 77dbc holds about you. Access requests will be fulfilled within 30 days of receipt, free of charge for the first request in any 12-month period.
• Right to Rectification: You have the right to request that 77dbc corrects any inaccurate or incomplete personal data held on your account. Corrections to account details should be made via the account dashboard where possible; supporting documentation may be required for identity-related changes.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and no legitimate override applies. This right is subject to legal retention obligations described in Section 7.
• Right to Restrict Processing: You have the right to request that 77dbc restricts the processing of your personal data in certain circumstances — for example, while a correction request is being reviewed or where you contest the legal basis for processing.
• Right to Object: You have the right to object to processing of your personal data that is conducted on the basis of legitimate interests, including profiling for personalised promotions. Where you object, 77dbc will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. To withdraw marketing consent, contact support or update your account preferences.
• Right to Data Portability: Where technically feasible, you may request that 77dbc provides a structured, machine-readable copy of your personal data for the purpose of transferring it to another service provider.

77dbc implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 77dbc platform servers.
• Encrypted storage of all sensitive personal data, including identity documents and financial records, at rest on 77dbc's secure servers.
• Strict access controls ensuring that internal staff can only access player data on a need-to-know basis, with all access events logged and auditable.
• Regular penetration testing and independent security audits conducted by qualified third-party security specialists.
• Two-factor authentication (2FA) availability for all player accounts, strongly recommended to all 77dbc account holders.
• Automated intrusion detection systems and real-time monitoring of platform traffic for anomalous patterns indicative of a data security incident.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 77dbc will notify affected players without undue delay via the registered email address on their account. 77dbc will also report qualifying breaches to the relevant authorities in accordance with applicable legal requirements.

While 77dbc takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 77dbc account and to enable 2FA to maximise the security of your account credentials.

The 77dbc platform is strictly intended for use by adults aged 21 and above. 77dbc does not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in the 77dbc registration and KYC process, and all player accounts are subject to ongoing age monitoring.

If 77dbc discovers that it has inadvertently collected personal data from an individual who is under 21 years of age, it will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and return any deposited funds to the payment method used for deposit after deducting any bonus-derived winnings.

77dbc reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality, or our internal data handling practices. Material changes to this Policy will be communicated to registered players via the email address on their account and/or through a prominent notice displayed on the Platform, at least 7 days before the changes take effect where practicable.

The most current version of this Privacy Policy is always available at https://77dbc.io/privacy-policy and is identified by its effective date. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy. Players who do not accept a revised Policy should cease using the Platform and request account closure.